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26 Aug 2025

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Blending efficiency with empathy - how to strategise for AI success
Almost all contact centres now use AI, but success hinges on blending technology with human skills to tackle complex, emotional customer needs effectively.

How AI can help remove bias, rather than entrench it
AI offers a chance to reduce bias in business decisions if used alongside human insight, enabling smarter, fairer choices in sectors like sales and services.

Mastercard names Richard Wormald Asia Pacific president from 2026
Mastercard will appoint Richard Wormald as Asia Pacific president in 2026, succeeding Ari Sarker who moves to an advisory role after a decade leading the region.

Opening fixture of Super Rugby Pacific 2026 revealed
The new season will kickoff with a tasty all New Zealand clash in Dunedin in mid February.

Mainland confirms three-year sponsorship to help the hoiho
Mainland has supported the yellow-eyed penguin for 36 years, and has pledged another three.

Firefighter injured after being driven into by another firefighter
The firefighter was attending an incident in a remote Otago township when he was struck by a vehicle driven by another firefighter.

Three things every organisation adopting AI needs to be mindful of today
Australian organisations embracing AI must focus on principled use, strong data infrastructure, and sustainable practices to ensure responsible, scalable change.

Government touts $30 billion increase in infrastructure spending in last quarter
The government is touting another increase in spending on infrastructure, with the total value of projects now sitting at $237 billion.

Why searches for “PR Agency Auckland” signal a surge in tech sector growth
Searches for “PR Agency Auckland” hit a five-year peak, signalling strong growth as Kiwi tech firms boost funding, launches, and international expansion.

Road to Battlefield: Central Eurasia’s largest startup competition in history sends four winners to TechCrunch Startup Battlefield

3 reasons everyone is talking about an AI bubble

3 reasons for Palantir's 17% stock tumble in recent weeks

Oil eases after rising to two-week high on Russia-Ukraine supply concerns

'It really ruined me': Builder takes thousands and vanishes
A string of homeowners are out by tens of thousands of dollars, after paying money upfront for building work that was done badly, or not at all.

Man arrested after approaching Christchurch school girls, asking for inappropriate favours
A 53-year-old man is accused of trying to ask for "inappropriate favours for money", police say.

What's behind the spate of gang shootings in Levin?
Authorities are worried about members of the public getting caught in the cross-fire.

New book details 50 years of PNG economic volatility
Economists from the University of Papua New Guinea (UPNG) and the Australian National University (ANU) have published an assessment of PNG's economy over its first 50 years. The book looks...

Revealed: The tiny fraction of teachers earning over $140,000. Also, what do principals make?
On Friday, Stuff revealed 655 teachers working in primary, secondary and area schools are earning $140,000 or more. Here’s some context.

Caution urged for residents taking free flood debris firewood
Are you in need of some free firewood? The Tasman floods may have collected some for you, provided you collect it safely.

Amber Technology launches Philips NeoPix projectors in Australia & NZ
Amber Technology debuts Philips NeoPix 150 and 450 Smart projectors in Australia and NZ, offering full HD, portability, and smart streaming from AUD $449.

Papamoa Beach section could be New Zealand’s first Bitcoin sale
A beachside section on Papamoa Beach may become New Zealand’s first property sale settled using Bitcoin, marking a new era in crypto real estate.